If a staff member forgets to sign in, you can always add their shift in manually. This is simply done through the "Cleaning Report".

How to Add a Missed Shift:

  1. Navigate to the Web App
  2. Go to "Reports" along the left-hand side
  3. Click the first tab, "Cleanings"
  4. Click "+ Add Cleaning"
  5. Select the locations and Cleaner then complete the associated sign in/out times

Note: currently a shift can only be added through the Web App

For more information on how to edit the "Cleaning Report" and approved times, please see our support article here

And for a more in-depth video tutorial on how to use the "Cleaning Report", click here

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