To sign in or out of Swept using the SMS feature users must text the toll-free number provided by their manager at the start and at the end of their shift with the following text:
- Hello (triggers English sequence)
- Hola (triggers Spanish sequence)
The system will only recognize these texts and it must be with a capital "H".
Failure to send "Hello" or "Hola" will result in no reply and your staff will not be able to sign in or out.
To learn how to configure SMS so that your staff can successfully sign out using this feature, click here.