If a staff member forgets to sign in, you can always add their shift in manually. This is simply done through the "Cleaning Report".
How to Add a Missed Shift:
- Navigate to the Web App
- Go to "Reports" along the left-hand side
- Click the first tab, "Cleanings"
- Click "+ Add Cleaning"
- Select the locations and Cleaner then complete the associated sign in/out times
Note: currently a shift can only be added through the Web App
For more information on how to edit the "Cleaning Report" and approved times, please see our support article here.
And for a more in-depth video tutorial on how to use the "Cleaning Report", click here.